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FREQUENTLY ASKED QUESTIONS

Idukki Gold Spices sells fresh and authentic Kerala Spices of the top quality at the best rates.

We sell all Spices and other products including,
• Whole Spices
• Ground Spices
• Dehydrated Fruits
• Nuts & Bites
• Tea & Coffee
• Honey

The general rule is:
Herbs – 1-2 years
Ground spices – 1-2 years
Whole spices – 2-4 years
The great thing about The Idukki Gold Spices is that you can affordably buy in small quantities; meaning you won’t keep any herbs and spices on hand long enough to find out when they start to lose flavour.

We ship to all parts of India.

We will provide you with the tracking once the package is shipped and share the details of the courier service.

Currently, we do not have an option on our website to select international shipping. However, if you are interested in having an order delivered to you outside India, we can facilitate that for you. You will have to bear the additional freight charges depending on the destination country. Just Please send us an email to [email protected] with the international pin code and we will assist you in getting your products to your location.

Generally 2 to 5 days. But this could vary depending on the State/Country to which the order is being shipped and current covid situation in the destination pincode.

For any queries related to faulty products please contact our customer care and we will assist you with the process.

Yes, please contact customer care support, we will assist you with the process.

All items are carefully packed in a moisture-proof packaging to ensure product freshness when delivered to your home.

The following are the different payment methods that we accept on our website.

• Credit/Debit Cards
• Net Banking
• UPI
• Cash on Delivery

If there is a problem with your order, or the package is damaged, please do not accept the shipment and contact us for replacement /refund. Once the shipment is accepted, we cannot accept returns as a general norm for food products*.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

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